Policies

 Return Policy: All downloadable e-publications, weekly fig subscriptions, and all guidance work including inhome and on site cooking classes and counseling are non-refundable. No exceptions.

Cancellation Policy: Appointments are reservations of Maya’s time, which keeps other clients from reserving that time. Therefore, if cancellations are not made with at least 24 hours in advance of the scheduled appointment, you will be charged for the entire session. This policy applies to all appointments, including face-to-face, phone, email, and online consultations.

Email Support Policy: As an active client of Maya, email support is provided as a complimentary service. However, extensive phone communication or emails that replace follow-up care or consultations, whether scheduled or unscheduled, will be billed at 15-minute increments of $18.75 each up to $75 or a whole follow-up consultation price.

Forms of Payment: Payment for service is due by the day of service by cash, check, Visa, MasterCard, Discover, or PayPal, unless otherwise discussed. Package fees and project fees are to be paid upfront unless otherwise arranged. Medical insurance for MNT is not accepted.

Payment for any guidance counseling includes communication with Maya as well as reasonable phone and email communication outside of the session with Maya at no extra charge. However, please refer to our Email Support Policy for more details.

Privacy Policy: Please see our HIPPA/ Medical Disclaimer

Should you have any questions, please do not hesitate to CONTACT US.